Leadership, Management & Supervisory Development:
Crucial Confrontations™
Performance Management in the Workplace, Crucial Confrontations™, Conflict Resolution, Critical Competencies of Leadership

Learn to Handle Broken Promises, Violated Expectations and Bad Behavior

What issues are getting in the way of achieving the great results your organization wants? Consider the broken promises, violated expectations, and bad behavior that are the root cause of stalled performance, weak accountability, and anemic productivity. When these issues aren't dealt with, they become chronic. But when you identify the "gaps" between what you expect and the results you're getting, you're poised to do something about the chronic problems that keep your organization stuck.

Based on over 10,000 hours of in-the-trenches observations, Crucial Confrontations™ training can help your organization realize performance improvements of 20-50 percent (pick nearly any area to measure). Provide access to these widely tested best practices for confronting poor performance, increasing initiative, and keeping employees motivated - and you will achieve the results your organization wants.

Every Problem Has a Solution

Does your organization suffer from any of the following?

• Confrontation is viewed as unprofessional or rude. People are afraid to speak up.
• People don't keep their commitments.
• Work-arounds and micromanagement abound.
• Management teams underperform.
• You're undergoing rapid change and your people are not adopting the desired behaviors (based on a recent merger or acquisition, significant management change, radical market shifts, or corporate restructuring).
• People work below their potential or are constantly focused on the wrong target.
• Teams act more like competitors than partners.
• Your benchmarks on quality, productivity, safety, time-to-market, yield, or costs chronically lag market standards.

Organizations that learn and apply Crucial Confrontations™ skills will find that improved results and stronger relationships aren't far behind. Start changing your world today! For more information email us at solutions@theradgroup.com or call 888-364-0063.

:"Crucial Confrontations"™ is a unregistered trademark of Vital Smarts™, L.C.